STUDIO POLICIES

  • * All classes must be paid for in advance

    * All cell phones must be silenced or on airplane mode while inside the studio

    * New client specials may only be used one time.

    * Multiple pack sessions may not be shared between clients, but clients are encouraged to mix and match classes

    * Multiple pack sessions must be used within one calendar year from the date of purchase

    * Gift Certificates do not expire

    * One month is considered any 30 consecutive days, not the first date of the actual month.

    * Unlimited Membership packages will renew on the 15th of each month.

    * Classes are subject to change without notice.

    *You can move from one class already booked to another class only once a month, with at least 24 hours notice. More than once will incur a fee. The same for Private sessions.

    * We reserve the right to refuse service to any person we deem not capable of performing activities required; this includes those who present with injuries not aforementioned.

  • Please be aware we have a 24 hour cancellation policy. If you are not on a monthly unlimited pass, and you late cancel or no show for a class you are signed up for, there will be a charge to your credit card for the full amount of that class. If you are on a per class package, you will lose your class. Please cancel ONLINE and not by calling.

  • Going on vacation, business trip, family in town? Unable to take class due to an injury? Just put your account on hold!

    * Sick or medical hold: Please provide a medical note for injuries; sickness holds will be handled on a case by case basis. Please speak to management for details.

    * Our Unlimited Memberships are able to be put on hold for one month increments. Please speak to management for details.

    * You are responsible for cancelling all classes during your hold time that may have been previously scheduled in order to avoid no-show charges.

    * Please email the studio to put your account on hold. Please provide the dates of your hold time so we can make the necessary adjustments to your account.